Company: Prophix
Location: London
Job Description:
Prophix seeks a Director of Customer Success to lead a high-performing, global CS organization across regions and product lines. You will own retention metrics, guide cross‑product CS strategies, and partner with executive stakeholders to drive value and scalable growth post-implementation.
You will drive customer loyalty, coach managers and team leads, and coordinate with Product, Sales, and Revenue Ops to advance renewal strategies and adoption at scale.
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Posted: October 4th, 2026