Workshop Controller: Lead Service Flow & Customer Experience

Company: Lithia
Apply for the Workshop Controller: Lead Service Flow & Customer Experience
Location: Cardiff
Job Description:

Lithia UK in Cardiff is hiring a Workshop Controller to join our growing service team, coordinating with Service Reception and Parts Teams. You will influence operations and drive a first-class customer experience.

The role requires proven experience in a motor industry service department, strong knowledge of health and safety, and excellent planning and people skills. You will coach apprentices and ensure paperwork and progress are tracked.

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Posted: October 4th, 2026