AI-Driven Customer Care Specialist

Company: Compare the Market
Apply for the AI-Driven Customer Care Specialist
Location: Peterborough
Job Description:

Compare the Market in Peterborough is seeking a motivated Customer Care Specialist to deliver outstanding service across live chat, email and social channels. You will manage queries from initial contact through to resolution and investigate concerns with internal teams to achieve positive outcomes.

You will handle escalated complaints including referrals to the Financial Ombudsman Service, manage GDPR and third-party information requests, and provide accurate information on our products.

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Posted: October 1st, 2026