Customer Solutions Manager – Housing & Service Excellence

Pinnacle Group Limited is seeking a Customer Solutions Manager to support Defence Infrastructure Organisation housing across the UK. You will own complex complaints, conduct thorough investigations, gather evidence, and deliver timely resolutions, while identifying improvements and collaborating with operational teams to enhance customer experience throughout the housing journey.

The role requires empathy, strong organisation, and excellent communication with customers, colleagues, and

#J-18808-Ljbffr…