Digital Banking Education & Support Specialist

Company: HSBC Group
Apply for the Digital Banking Education & Support Specialist
Location: Wakefield
Job Description:

HSBC is hiring a Customer Service Consultant in the United Kingdom. You will educate customers to use our digital platforms, raise fraud awareness, and promote financial inclusion.

You’ll be the first point of contact in the branch, delivering a personalised and empathetic service that exceeds expectations. Training is in-branch across a 9-day course, and the role requires 35 hours per week with shifts Mon–Fri 09:00–17:00 and some Saturday hours.

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Posted: October 3rd, 2026