To provide high-quality, person-centred support to individuals with complex needs and high risk challenging behaviours. The role requires an experienced and resilient professional who can promote safety, dignity, and independence while managing behaviours that may challenge.
Key Responsibilities
Support service users with daily living activities, including personal care, meal preparation, and community access.
Work with individuals who present high risk and challenging behaviours, ensuring safety for both the service user and others.
Implement and follow Positive Behaviour Support (PBS) plans tailored to individual needs.
Use Prevention and Management of Violence and Aggression (PMVA) techniques appropriately to de-escalate situations.
Maintain accurate and detailed records of incidents, behaviours, and support provided.
Build professional, trusting relationships with service users while maintaining clear boundaries.
Collaborate with multidisciplinary teams, including healthcare professionals and families.
Follow safeguarding procedures and report any concerns immediately.
Promote independence, choice, and inclusion for all service users.
Ensure compliance with all health and safety policies and risk assessments.
Proven experience working with individuals with high risk challenging behaviours.
Valid PMVA (Prevention and Management of Violence and Aggression) training.
Knowledge and practical experience of Positive Behaviour Support (PBS).
Strong communication and interpersonal skills.
Ability to remain calm under pressure and respond effectively in crisis situations.
Understanding of safeguarding and duty of care.
Flexibility to work shifts, including evenings, weekends, and holidays.
Ceredigion County Council Direct Payment Support Service
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