Product Compliance Manager

Job Description

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About the Company

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This role sits within the EMEA Legal Team as an individual contributor, forming part of a globally distributed product compliance function with colleagues based across Europe, the United States, and Asia. The position works in close coordination with this international team to deliver consistent, high-quality compliance outcomes across all markets SHEIN operates in.

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About the Role

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The role is responsible for a broad range of compliance activities including advising on evolving regulatory developments, enabling market access, reporting compliance trends, managing first-party product investigations and recalls, managing third-party recalls, and auditing product compliance on the SHEIN Marketplace.

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Responsibilities

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• Lead Product Compliance Standards

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• Enable Market Access

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• Report Compliance Trends

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• Manage First-Party Product Investigations and Recalls

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• Manage Third-Party Product Recalls

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• Audit Product Compliance on the SHEIN Marketplace

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• Drive Product Safety Enhancement

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Qualifications

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• A degree in a relevant area (law, science, or engineering), combined with a minimum of 7 years of relevant experience in consumer product compliance.

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Required Skills

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• Full professional proficiency in English.

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• Thorough understanding of the roles played by manufacturers, private label retailers, third-party platforms, government authorities, industry associations, and voluntary standards committees in product safety and product recalls.

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• Demonstrated ability to interpret complex regulations and standards, and to quickly assimilate, assess, and act on new information.

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• Exceptional programme and project management skills, with a track record of driving projects to completion under tight deadlines.

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• Experience leading or coordinating multi-jurisdictional compliance projects and managing external advisors.

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• Strong influencing and communication skills — able to translate technical regulatory requirements into clear, actionable guidance for non-specialist business partners.

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• High degree of independence, initiative, and sound judgement; commercial and pragmatic in approach while maintaining strong professional accountability.

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• Self-starter with an entrepreneurial, “roll up your sleeves” attitude.

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• Flexibility to work across time zones in collaboration with teams in EMEA, the US, and Asia.

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Preferred Skills

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• Experience managing product recalls across multiple countries.

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• Familiarity with compliance management platforms or product safety tracking tools.

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• Proficiency in Mandarin (not essential, but advantageous given the global nature of the supply chain).

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Pay range and compensation package

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This role will require occasional travel within the EMEA region, including for regulatory engagement, team meetings, and audits. International travel may also be required from time to time.

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Equal Opportunity Statement

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We welcome applications from both technical professionals (science, engineering, product safety) and qualified lawyers with demonstrated experience in product compliance. The pathway into this role may vary; what matters is the depth and relevance of your experience.

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