SaaS Platform Support Specialist

Company: The Pearson Whiffin Recruitment Group
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Location: Maidstone
Job Description:

The Pearson Whiffin Recruitment Group is seeking an IT Applications / Platform Support Analyst to join our growing technology team in Maidstone, United Kingdom. This role focuses on troubleshooting, monitoring, and incident management for business-critical SaaS platforms, acting as a primary contact for internal and external stakeholders.

You will investigate issues, monitor health, manage tickets, and collaborate with development, infrastructure, data, and product teams to deliver reliable,

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Posted: October 4th, 2026