Digital Banking Support Specialist

Company: Goldman Sachs Bank AG
Apply for the Digital Banking Support Specialist
Location: Birmingham
Job Description:

Marcus by Goldman Sachs is seeking a Call Center Representative to join our Birmingham-based customer support team. You will handle incoming calls, provide information, assist with account openings and servicing, and work to resolve customer issues with a focus on strong service delivery.

The role requires building rapport with customers, taking ownership of inquiries, and adhering to established procedures for escalations and compliance.

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Posted: October 2nd, 2026