UK MSP Sales Engineer

Overview

In this role you help build and support iboss’s EMEA MSP/MSSP partner program by acting as the technical face for partners. You design, demonstrate, and validate multi-tenant architectures, run PoCs, and enable partner teams to support end customers. You collaborate with the EMEA MSSP Sales Manager to scale the partner channel and drive secure, cloud-native network protections. This is a hands-on, pre-sales engineering role focused on channel success and technical enablement.

Pay / Benefits

• Competitive salary
• Healthcare plan and pension
• Hybrid/flexible working

Responsibilities

• Provide technical pre-sales support for MSP/MSSP partners alongside the sales leadership
• Design and demonstrate multi-tenant, wholesale-licensed network architectures for partners
• Run proofs-of-concept and validations tailored to partner environments
• Train and enable partner technical, NOC, and SOC staff on the iboss platform
• Assist partners with technical integration questions (RMM/PSA, SIEM, ticketing, network stack)
• Create partner-facing enablement materials (FAQs, diagrams, onboarding guides, training content)
• Represent iboss technically at partner events, trade shows, and trainings
• Create and maintain internal and external technical documentation

Key requirements

• 3–5 years’ experience in technical pre-sales, network security engineering, or MSP/MSSP technical delivery
• Working knowledge of network security fundamentals (firewalls, SWG, IPS, content filtering)
• Experience designing or supporting multi-tenant networks/environments (MSP/MSSP or wholesale model)
• Proven ability to train, enable, or support third-party technical teams (partners)
• Strong presentation and communication skills for technical audiences
• Ability to work independently in a small, early-stage channel team
• BS/MS in Engineering, Computer Science, MIS, or equivalent practical experience

• strong communication
• presentation skills
• independence
• technical pre-sales
• network security fundamentals
• multi-tenant architecture design

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