Product Manager, Community, Open Directory – Workspace

Overview

In this Product Manager role, you lead the Open Directory initiative as part of LSEG’s Microsoft Partnership, focusing on Communities use cases and cross-functional collaboration. You’ll shape product strategy, translate it into actionable requirements, and drive AI-enabled, user-centric experiences that boost adoption. You’ll partner with Workspace teams to align objectives, optimize workflows, and deliver measurable engagement with cross-domain stakeholders. This is a high-impact role at the intersection of collaboration, AI, and financial services workflows.

Pay / Benefits

• healthcare
• retirement planning
• paid volunteering days
• wellbeing initiatives

Responsibilities

• Own the product direction and squad outcomes for LSEG Directory within the Workspace Collaboration Cluster
• Collaborate with platform and community teams to prioritise features that boost engagement
• Translate strategy into requirements for prototypes and final development by the engineering team
• Drive end-to-end product development processes: research, prototyping, roadmaps, launch
• Lead or participate in agile ceremonies (scrums, backlog refinement, sprint planning, reviews, retros)
• Align work with OKRs and define/track KPIs, usage analytics, and user feedback to reduce friction and increase activity
• Build strong relationships across teams to ensure project success
• Communicate complex concepts effectively to stakeholders at all levels

Key requirements

• 10+ years in a senior product leadership role
• Deep understanding of Financial Services workflows and personas
• Experience with chat and collaboration platforms
• Familiarity with bot/agentic, APIs, and natural language AI tech
• Extensive experience in large matrix organizations
• Proven ability to think creatively to advance personalization initiatives
• Experience collaborating with senior stakeholders across technology, product, and business divisions
• Excellent communication skills at all organizational levels
• Ability to work cross-functionally with architecture, data science, proposition, and project management teams

• strong communication and stakeholder management
• cross-functional collaboration
• strategic and creative thinking
• chat and collaboration platform expertise
• bot/agentic technology
• APIs

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