Senior IT Support Engineer II — Lead End-User IT & AI-Driven Support

Box is seeking a Senior IT Support Engineer to join our IT End User Services team. You will resolve mobile, desktop, AV, and network issues for Box employees worldwide, with a focus on the London and EMEA region.

You will mentor peers, lead cross-functional projects, manage assets, and help shape end-user technology decisions to keep Boxers productive. This role requires strong communication and a proactive, AI-minded mindset.

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