Revenue Protection & Customer Experience Host

Company: Govia Thameslink Railway Ltd.
Apply for the Revenue Protection & Customer Experience Host
Location: Hitchin
Job Description:

Govia Thameslink Railway Ltd. seeks a motivated Gateline Assistant to greet customers, provide information, and help protect revenue and security at the station and on trains. You will work in a busy 24-hour environment, delivering excellent service while managing pressure and changing conditions.

The role emphasizes professionalism, integrity, and the ability to adapt quickly. You will support customers with clear information and contribute to a safe, positive travel experience across our

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Posted: October 4th, 2026