Guest Service Manager — Multiskilled Operations Leader

Kew Green Hotels in the United Kingdom is seeking a Guest Service Manager to lead a multiskilled team across Front Office, F&B, and Meetings & Events. You will shape the Guest Service function and receive training to progress toward Operations or Hotel Manager roles.

Reporting to the Hotel Manager, you’ll drive service excellence, manage guest feedback, monitor KPIs, and collaborate with other departments to deliver seamless experiences. We offer training and a supportive, inclusive workplace.

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