Quality Advisor

Company: Balfour Beatty
Apply for the Quality Advisor
Location: Norwich
Job Description:

Overview

As a Quality Advisor you will promote a culture of quality across project teams and supply chains, guiding the development and delivery of Quality Plans, ITPs and assurance activities. You will review quality documentation, monitor performance through digital assurance systems, and support audits and project handover in line with customer requirements. You’ll drive continual improvement, share practical quality guidance, and uphold Right First Time and Zero Harm across projects. This role offers the chance to influence major infrastructure work and shape quality excellence.

Pay / Benefits

  • Smart working with up to 40% remote as role allows
  • 25 days paid annual leave (pro rata)
  • Maternity/adoption and paternity/partners leave benefits
  • Pension, share incentive plan, volunteering leave, recognition schemes

Responsibilities

  • Support the development and implementation of Quality Plans, ITPs and assurance activities
  • Review quality documentation and submissions from supply chain partners
  • Monitor quality performance and issue resolution via digital assurance systems
  • Support delivery of project handover documentation per customer requirements
  • Assist with internal and external audits and ensure compliance with the Business Management System
  • Provide practical quality guidance across project teams and the wider supply chain
  • Support quality strategies, lessons learned and continual improvement initiatives
  • Assist with investigations and reporting relating to quality issues
  • Promote a Right First Time and Zero Harm culture across project activities
  • Support training and awareness initiatives to drive quality excellence

Key requirements

  • Previous quality experience or relevant operational/technical experience
  • Level 4 qualification in Quality, Construction, Engineering, Manufacturing or related discipline, or PCQI
  • Knowledge of ISO 9001 terminology and quality management principles
  • Strong analytical and problem-solving skills
  • Excellent attention to detail
  • Strong communication and stakeholder management skills
  • Ability to influence and work effectively across multidisciplinary teams
  • Proficiency in Microsoft Office 365
  • CQI Practitioner status, or working towards Practitioner level
  • Desirable: ISO 9001:2015 Lead Auditor qualification
  • Experience using digital assurance systems and electronic quality records
  • Experience delivering quality assurance within construction, utilities, power transmission or major infrastructure projects
  • Knowledge of sector-specific certifications and quality standards
  • Strong communication
  • Stakeholder management
  • Influencing across multidisciplinary teams
  • ISO 9001 terminology and quality management principles
  • Microsoft Office 365
  • Digital assurance systems and electronic quality records

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Posted: October 1st, 2026