Senior Product Quality Manager, Worldwide Grocery Owned Brands, Product Quality

Overview

In this role you drive product quality across physical stores and online channels, shaping quality programs for launched and future products. You’ll collaborate with cross-functional teams to ensure safety, compliance, and customer trust while leveraging data to identify trends and improvements. Your work will influence pre-launch and post-launch decisions, supplier improvements, and automation of data management. This is a fast-paced, collaborative environment where you help scale our private brands and sustain quality leadership.

Responsibilities

• Manage robust product quality program for pre-launch and post-launch activities
• Ensure quality metrics, KPIs, and SOP alignment across regions and programs
• Oversee Quality Underperforming Product Program to drive improvements post-launch
• Coordinate with cross-functional teams and suppliers to implement corrective actions without compromising safety or customer satisfaction
• Conduct supplier quality assessments and support process improvements
• Oversee quality performance reporting and data-driven monitoring of product and supplier performance
• Identify opportunities to automate data handling and simplify quality management systems
• Communicate findings and recommendations clearly to technical and non-technical stakeholders

Key requirements

• Experience in product or program management, product marketing, business development or technology
• Experience using data and metrics to influence senior leadership and drive change
• Experience in customer-facing product development and management, including launching and optimizing products/services
• Strong written and verbal communication across all organizational levels
• Experience managing multiple projects with prioritization and time management
• Experience in manufacturing, production, distribution logistics, retail, or grocery management

• data-driven decision making
• strong communication and stakeholder management
• problem-solving and solution orientation
• data analytics and metrics tracking
• quality performance measurement and reporting
• supplier quality processes and audits

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