Career Opportunities: Lead Business Analyst (19109)
Requisition ID19109-Posted10/01/2026–Transformation (50000028)–Transformation (60000453)–Chesterfield (126252)–Transformation–Permanent–Full Time–City of London – and Greater London
Salary:Competitive plus comprehensive benefits packageGrade: 3AReporting Line: BA Team Profession Manager / BA Team LeaderContract Type: PermanentLocation: London or Chesterfield
What to expect
As a Lead Business Analyst, you will be a truly valuable member of the Transformation & Portfolio Office Team,responsible for the development and delivery of functional strategies.
This role offers you the opportunity to lead and task manage other business analytical resources on projects, taking responsibility for the production of business requirements and process analysis/design within the more complex projects or programmes.
You will lead and task manage other business analytical resources on projects, taking responsibility for the production of business requirements and process analysis/design within the more complex projects or programmes.
What we can do for you
Our business is changing and we understand that attracting the right talent is pivotal in driving the positive change needed, to help us achieve our ambitious goals. Beyond a competitive salary, we offer a comprehensive benefits package that includes:
- 27.5 days annual leave (rising to 30 after 2 years), plus bank holidays
- Up to 18% on target bonus opportunity
- Annual car allowance
- Generous pension scheme with minimum 10% employer contribution
- Access to 24/7 digital GP services and our Employee Assistance Programme
- 6 x Life assurance and income protection after 12 months service
- Over 400 online courses, mentoring, apprenticeships, and development programmes
- Access to our benefits platform for exclusive discounts & savings
- BCS Business Analyst Certification / Diploma or equivalent.
- Substantial experience convening multiple stakeholders and through successful relationships, leading key cross-functional projects to drive results across the organisation.
- Experience in leading and driving change aligned to functional and business strategies.
- An empowering manager who can speak with knowledge, authority, and confidence in their subject matter, guiding their team toward success.
- Strong influencing and communication skills; using a range of techniques to deliver messages effectively make an impact and drive a successful outcome.
- Ability to maintain strong and influential relationships with senior stakeholders and leaders to build support for business plans.
About us
At Post Office Ltd, we’re proud to be at the heart of communities across the UK, upheld by the dedication and service of our postmasters. We offer essential services that people rely on every day, from parcels and banking to identity and government services. While we continue to evolve with digital innovation, our commitment to personal, face-to-face service remains core to who we are.
Our journey is one of reflection, growth, and meaningful change. We’re looking for people who think differently. Those with resilience, purpose, and a deep sense of responsibility to our postmasters, partners and the communities they serve. If you’re driven by the chance to make a real impact and help shape a future, built on progress and integrity, we’d love to hear from you. For more details visit careers@postoffice.co.uk
Application Guidance
Our commitment to embracing diversity extends beyond just words. While we’ve outlined key skills above, we recognise that great candidates come from a variety of backgrounds. We value diverse perspectives and are committed to building an inclusive workplace where everyone can thrive.
As a Disability Confident Employer, we recognise the value people with disabilities can bring to our business. If you require any reasonable adjustments throughout the recruitment process or would like further details on the job description, please contact talentacquisition@postoffice.co.uk
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