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We are currently recruiting for a friendly, customer-focused Service Advisor to join the team at Marshall Bournemouth.
LOCATION Marshall Bournemouth DEPARTMENT Service
In this role:
You’ll be the crucial link between our customers and the workshop, delivering a seamless and professional service from booking through to collection.
You’ll welcome customers at the front of house, keep them informed throughout the process, and proactively manage follow-ups to maintain strong relationships and customer satisfaction.
You’ll complete admin tasks efficiently and accurately, support customers with future vehicle needs, and act as a trusted advisor when it comes to maintenance, repairs, and service plans.
Someone with ideally an automotive background, but more importantly with the right customer service experience.
Someone organised and detail-oriented, with excellent communication skills and the ability to manage their own workload and customer base.
A team player who can handle issues professionally, keep calm under pressure, and use systems confidently to keep customers updated.
Most importantly, someone who takes pride in delivering a positive experience for every customer, every time.
FIND Marshall Bournemouth BMW
Address
- 361-371 Wallisdown Road, Bournemouth, Dorset, BH12 5WB
Opening Hours
- Mon–Fri: 08:30 – 18:00
- Sat: 08:30 – 17:00
- Sun: 10:30 – 16:30
Phone
- 01202 065492
Areas served
Bournemouth as well as surrounding areas including Poole, Lymington, Verwood and Ringwood
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