Operational Tax, Senior Manager

Overview

As a hands-on Operational Tax Senior Manager at Monzo, you will own all taxes touching our customers and their reporting across the UK and Europe. You’ll partner with Product and market teams to embed tax into product design and ensure compliance as we grow. The role sits at the crossroads of tax, product, and operations, shaping processes for new markets and products. You’ll be a trusted adviser on tax obligations, enabling scalable, customer-friendly tax reporting and controls. This is a high-impact opportunity to influence Monzo’s tax strategy during expansion.

Pay / Benefits

• incentive awards tied to performance
• flexible working hours
• learning budget (1,000 per year)
• Macbooks for all employees
• home-office setup support for remote workers

Responsibilities

• Own operational tax as the subject matter expert across jurisdictions
• Lead compliance and controls for operational tax (BBSI, ISA, FATCA/CRS, corporate criminal offences, CT61s, and equivalents)
• Build and adapt processes and controls as products/markets evolve
• Collaborate with Product and market teams from design to reporting to embed tax considerations
• Stay ahead of changes in UK/EU tax laws, translating them into actionable steps
• Partner with Product, Financial Crime, Engineering, Legal, EU Next Markets, and Finance to support initiatives from an operational tax perspective

Key requirements

• Qualified accountant and/or qualified tax advisor, or substantial in-house Operational Tax experience
• Significant in-house experience in Operational Tax
• Ability to work autonomously
• Energetic, hands-on, and meticulous
• Strong attention to detail and methodical process approach

• Autonomy
• Hands-on mindset
• Detail-oriented
• Operational Tax expertise
• Knowledge of FATCA/CRS, BBSI, CT61s
• Awareness of UK/EU tax law changes

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