Customer Insight & Engagement Researcher

Company: Dŵr Cymru Welsh Water
Apply for the Customer Insight & Engagement Researcher
Location: Cardiff
Job Description:

Dŵr Cymru Welsh Water is seeking a Customer Researcher in Cardiff to deliver high-quality insights into customer needs and experiences that inform strategy, services and investment decisions. You will manage quantitative and qualitative research, translating findings for decision-makers and shaping engagement programmes that build trust and support major strategic decisions for customers and communities.

The role requires curiosity about people and social trends, collaboration across teams, and

#J-18808-Ljbffr…

Posted: October 4th, 2026