Business Manager

Overview

In this Level 4 role, you support investment governance, process management and activity to enable the CIO to focus on strategic leadership. You will own governance processes, help design scalable improvements and collaborate with cross-functional teams including Risk, Compliance, Technology and Distribution. You will drive audit-ready documentation, KPI delivery and continuous improvement, with potential AI enhancement ideas. This position offers a chance to shape governance practices across Quilter Cheviot and the wider Group, contributing to robust controls and efficient investment operations.

Pay / Benefits

• Holiday entitlement (182 hours)
• Pension scheme
• Private medical insurance
• Life assurance
• Income protection
• Flexible benefits

Responsibilities

• Own and manage core investment governance processes and documents with rigorous audit trails
• Maintain and refresh governance artifacts and Terms of Reference
• Coordinate governance activity across the investment function and with Group stakeholders
• Support and improve investment processes, proposing scalable improvements and AI enhancements
• Partner with Technology to design automated workflows and process controls
• Provide structured analytical support for investment decision making and act as a bridge between internal teams and external providers
• Support development of internal capabilities to reduce external dependency
• Design and deliver investment-related KPIs with stakeholders across Distribution, Governance, Risk and Group
• Maintain intranet content and internal materials for transparent governance information

Key requirements

• Experience in investment governance, investment operations, risk, compliance, governance or related financial services environment
• Strong understanding of governance processes, control frameworks, audit trails and process documentation
• Ability to manage multiple priorities, coordinate stakeholders and drive activity to completion
• Confidence working with senior leaders and cross-functional teams (Risk, Compliance, Governance, Technology, Marketing and Communications)
• Analytical capability and attention to detail, with structured support for investment process activity and improvement
• Continuous improvement mindset with ability to identify inefficiencies and work with Technology to improve workflows and controls
• Clear communication skills and ability to maintain governance materials and internal content for varied audiences

• strong judgement and credibility
• proactive ownership
• cross-functional collaboration
• governance and control frameworks
• process documentation
• automation/workflow design with Technology

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