Company: Sword Group
Location: Scotland
Job Description:
Sword Group is seeking a Service Delivery Manager to shape and lead service delivery, ensuring efficiency and KPI/ SLA alignment. You will support growth and strengthen customer relations across geographies, while maturing service management practices with an ITIL framework.
The role offers opportunity to influence processes, manage diverse teams, and drive continuous improvement in a dynamic technology services environment.
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Posted: September 14th, 2026