Director of Sales Performance and Learning

Overview

As Director of Learning & Performance, lead a global Sales and Customer Success learning curriculum to drive commercial growth. You will shape structured learning journeys, embed learning into daily workflows, and ensure measurable impact through governance and analytics. You’ll guide a specialist team and partner with senior leaders to align learning with business strategy. This role offers scale, cross-functional collaboration, and the chance to elevate performance across a global go-to-market community.

Pay / Benefits

• Health benefits: medical, dental, vision
• Retirement: contributory pension
• Wellbeing: Headspace, EAP, time-off programs
• Family benefits: parental leave and care
• Flexible working hours
• Volunteer and ERG leave

Responsibilities

• Lead the Learning & Performance team to deliver a cohesive, high-impact commercial learning curriculum.
• Partner with Sales and Customer Success senior leaders to define strategy, priorities, and alignment with commercial objectives.
• Embed the Elsevier Approach to Challenger methodology to accelerate skill development and strengthen core sales competencies.
• Design structured learning journeys for new hires, experienced teams, and advanced sellers, including assessment and certification frameworks.
• Ensure learning drives sustained behaviour change by embedding desired behaviours into coaching and business-as-usual practices.
• Use data and insight to link learning initiatives to commercial outcomes and provide clear impact reporting to senior stakeholders.
• Own governance, prioritisation, and review cycles to ensure learning remains aligned with product, go-to-market, and market changes.
• Build strong cross-functional partnerships across Product, Marketing, Sales Operations, HR, and external providers.

Key requirements

• Experience leading commercial, sales, or revenue enablement learning in a complex, global organisation.
• Strong curriculum design capability that integrates product knowledge, sales methodology, and performance coaching.
• Experience designing and managing assessment and certification programmes.
• Ability to influence and partner effectively with senior stakeholders across a matrix organisation.
• Experience owning and optimising modern learning technology and enablement ecosystems.
• Data-driven approach with the ability to translate insight into action and measurable outcomes.
• Comfortable balancing strong governance with agility and continuous improvement.
• Passion for improving performance through learning that delivers sustained business impact.

• influence and stakeholder management
• cross-functional collaboration
• data-driven decision making
• curriculum design integrating product knowledge and sales methodology
• assessment and certification design
• learning technology and enablement ecosystems

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