Senior Technical Product Owner – Sales & Service SAP

Overview

In this Senior Technical Product Owner role, you will shape the SAP Sales and Service platform strategy within a major transformation programme, working with cross-functional teams to maximise value and govern the SAP investment. You’ll lead roadmaps, backlogs and governance, while collaborating with technical and business leaders across a globally-reaching delivery scope. The role sits at the intersection of business strategy and technical execution, offering impact across the wider organisation through effective change management. This is a high-visibility opportunity to help digital transformation and service platform maturity at scale.

Pay / Benefits

• inclusive culture
• Disability Confident Committed employer with guaranteed interview scheme
• opportunity to work globally across diverse teams
• focus on digital transformation and technology enablement

Responsibilities

• Define and develop the product strategy and long-term roadmap for SAP Sales and Service platforms
• Prioritise initiatives, improvements and platform investment with business and technical stakeholders
• Lead delivery across design, build, test, implementation and early life support
• Own and manage product backlogs, EPICs and planning activities
• Establish and maintain standards, policies and governance for SAP Sales and Service solutions
• Ensure services meet agreed SLAs, performance targets and cost parameters
• Manage third-party vendors and partners for value for money and performance
• Support service introduction, adoption and ongoing optimisation across the organisation
• Provide leadership across teams and the wider supply chain to foster collaboration and continuous improvement

Key requirements

• Strong experience in product ownership, management or similar in enterprise tech environments
• Knowledge of SAP Sales and Service platforms and ability to work with technical and business stakeholders
• Experience defining strategy, roadmaps and priorities aligned with business needs
• Understanding of IT delivery frameworks and practices such as ITIL, SAFe and DevSecOps
• Proven ability to manage multiple priorities, stakeholders and deadlines in complex environments
• Strong communication, facilitation, presentation and stakeholder management skills
• Experience translating technical detail into business value in customer- or user-facing environments
• Collaborative leadership style with ability to coach and drive results across matrix teams

• Strong communication and facilitation
• Stakeholder management
• Collaborative leadership
• SAP Sales and Service platforms
• ITIL
• SAFe

…