Product Manager

Overview

As Product Manager for Retail Savings, you will shape and deliver changes across the savings lifecycle. You’ll partner with engineering, design and data teams to translate insights into customer-friendly digital experiences. You’ll balance regulatory needs with ambitious product goals, driving improvements for brokers and customers. This is a chance to influence outcomes in a fast-paced, innovative bank that combines expertise with smart technology.

Pay / Benefits

• Market leading family friendly policies
• Headspace access
• Peppy digital health app
• EAP for wellbeing
• Cycle to work scheme
• Contributory pension & life cover

Responsibilities

• Lead discovery and delivery for Retail Savings initiatives across originations, retention, online banking and colleague experience
• Identify customer and operational needs, turning insights into clear problem statements and opportunities
• Safely deliver regulatory change
• Translate opportunities into well-defined requirements, user stories and prioritized backlogs
• Collaborate with engineering, design and data teams to shape solutions and deliver high-quality outcomes
• Break down complex workflows into simple, intuitive digital experiences
• Coordinate with Operations, Risk, Legal and Pricing to ensure smooth implementation
• Use data to understand performance and drive continuous improvement

Key requirements

• Strong product management experience across the full lifecycle (discovery through delivery)
• Experience within financial services
• Ability to simplify complexity and design customer-centred solutions
• Excellent communication and stakeholder engagement skills
• Comfortable using data to inform decisions and priorities
• Curious, collaborative, outcome-driven mindset
• Track record of using AI to improve journeys and ways of working

• communication
• stakeholder engagement
• collaboration
• AI to improve journeys
• data-driven decision making
• requirements engineering (user stories)

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