Senior FM Helpdesk Manager — Hybrid Lead

Thorn Baker Group in Walton-on-Thames is recruiting a Facilities Helpdesk Manager for a permanent, full-time role. You will lead a team of around 10 across helpdesk, fleet management, IT and wider operational support, ensuring maintenance requests are logged and progressed, KPIs met, and service levels maintained.

The role requires FM background, experience in managing engineers and a proactive approach to improving processes.

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