National Account Manager – On Trade

Overview

In this role you will lead the commercial performance for designated On Trade customers, shaping growth plans to deliver revenue, profit and market share gains for Diageo and its customers. You will build strong customer relationships, negotiate commercially, and ensure excellent execution through cross-functional collaboration. You will translate shopper and market insights into actionable plans that create long-term value while maintaining strong operational standards. This is a dynamic, customer-facing role that offers impact across the brand portfolio within a global drinks company.

Pay / Benefits

• Rewards and Benefits package
• flexible working arrangements

Responsibilities

• Lead the commercial performance and growth plans for assigned On Trade customers, achieving revenue, profit and market share targets.
• Develop and execute Joint Business Plans aligned to commercial priorities and ROI expectations.
• Build and maintain strong relationships with customer stakeholders at multiple levels and lead negotiations.
• Utilize market, customer and consumer insights to identify opportunities and inform decisions.
• Coordinate cross-functionally with Sales, Customer Marketing, Supply, Finance and others to ensure flawless plan execution and delivery of commitments.
• Act as a role model in the sales organization and translate insights into actionable plans to create long-term value for both Diageo and customers.

Key requirements

• Experience managing customer relationships in sales, commercial or account management roles.
• Track record of delivering sales, revenue and profit targets.
• Strong negotiation, influencing and relationship-management skills.
• Experience developing and implementing business plans and commercial strategies.
• Strong analytical capabilities to interpret data, identify trends and generate actionable insights.
• Experience working cross-functionally to achieve business objectives.
• Strong commercial and financial acumen, including understanding of P&L drivers.

• Influencing and Relationship Building
• Execution and Results Focus
• Cross-Functional Collaboration
• Analytical capability and data interpretation
• P&L understanding
• Market and consumer insights utilization

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