Luxury Front Desk Manager: Guest Experience Leader

LGH Hotels Management, including St Martins Lane, a Morgans Originals hotel, seeks a Front Desk Manager to lead guest services at a 5-star luxury property in Covent Garden. You will shape arrivals, set the tone for stays, and drive a team to deliver exceptional service.

The ideal candidate will have proven front office leadership experience, a guest-first mindset, and strong communication skills. You will work with PMS/POS systems to ensure smooth operations and impeccable standards.

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