Security Manager – SOC – Welwyn Garden City, United Kingdom of Great Britain and Northern Ireland

Overview

In this Security Manager role within Tesco’s SOC, you lead transformation of cyber defence capabilities for a large retail ecosystem. You will empower a high-performing analytics team and align security outcomes with business priorities, driving resilience and continuous change across people, processes, and technology. You’ll enable responsible AI adoption to deliver a modern, customer-first security posture, reporting into the SOC Manager as part of the Investigation & Incident Response function. This is a chance to shape how Tesco defends customers at scale through innovative, outcome-driven security practices.

Pay / Benefits

• Annual bonus up to 20%
• Holiday entitlement 25 days + personal day + bank holidays
• Private medical insurance
• Maternity/adoption leave (26 weeks) with paid period and additional leave options
• Paternity leave (6 weeks)
• 24/7 virtual GP service and EAP for wellbeing

Responsibilities

• Define and deliver the SOC transformation roadmap, scoping and embedding new capabilities (process, tooling, AI, operating models) without impacting performance
• Maintain high-performing SOC operations with strong detection, response, and reliable service
• Champion Applied AI and automation to streamline workflows and faster investigations
• Lead, mentor and grow a diverse security team with inclusive, engineering-led practices
• Act as senior interface between Cyber Defence, Technology and Business, communicating risk and guiding priorities
• Embed a product and service mindset within the SOC, ensuring changes are measurable and customer-aligned

Key requirements

• Experience leading technical teams with coaching and performance development
• Ability to define and execute strategic roadmaps aligned to business objectives
• Strong communication and influencing skills for senior stakeholders
• Solid understanding of threat detection and incident response in SOC
• Change leadership to integrate new tools/processes while maintaining service continuity
• Exposure to SOC tooling such as Zendesk and xMatters and related incident management
• Foundational understanding of AI and automation applications in cyber defence
• Experience in hiring and building technical talent
• Proven collaboration and inclusion across diverse domains

• leadership and people development
• strategic thinking
• effective communication
• Zendesk
• xMatters
• Threat detection

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