Housing Customer Care Advisor – Flexible Hours & Benefits

Torus in St Helens is seeking a dedicated Customer Service Advisor to deliver outstanding support across housing services. You will handle enquiries via phone, digital, face-to-face and written channels, resolving issues and guiding customers to the right solutions.

The role emphasizes proactive problem-solving, accurate record-keeping and a strong commitment to equality and safeguarding. Flexible, customer-focused, and able to work with a variety of teams and systems.

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