Customer Service Dispatcher – Hybrid Role

KONE in City of London is seeking a Customer Service Coordinator/Dispatcher to be the main contact for customers regarding service needs and jobs in progress. Permanent, Monday–Friday, 08:30–17:00, with hybrid working.

You will welcome customers, handle calls and emails, book jobs, dispatch engineers, and support Supervisors with open-call tracking and regional reports. A strong English communication style and problem-solving skills are essential.

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