Commercial Manager (Construction) – 4 Day Work Week

Overview

As the Manager of Commercial Strategy, you partner with customers’ commercial leaders to protect margin and manage change, disputes and claims using Shape. You will translate industry expertise into practical guidance that scales across organizations, elevating the role of commercial teams. This is a consultative, high-impact role at the intersection of customer success and product strategy. You will influence product direction while helping clients achieve measurable profitability outcomes. This is a mission-driven opportunity to reshape how construction projects are managed on a large scale.

Pay / Benefits

• Extremely competitive salary
• Private health insurance
• In-house coaching sessions
• Discretionary bonus scheme
• 4 Day Weeks
• Flexibility to focus on outcomes

Responsibilities

• Consult with commercial leaders to identify where profit leaks occur due to change and disputes and demonstrate how Shape prevents margin loss
• Drive customer adoption ensuring field and office teams use Shape consistently for capturing changes, issues and claims
• Coach customers on building strong, auditable records to defend disputes
• Represent the commercial perspective inside Shape, shaping product development to reflect construction realities
• Share best practices across customers to raise industry standards and outcomes

Key requirements

• Significant experience as a Commercial Manager or similar construction role
• Deep understanding of how unmanaged change and poor records erode profitability
• Strong communication skills with the ability to build trust and simplify complex issues
• Strategic thinker able to diagnose problems and implement solutions
• Desire to create industry-wide impact beyond a single project

• Strong communication
• Strategic thinking
• Stakeholder advisory capability
• Knowledge of SaaS platforms or digital transformation in construction
• Ability to link commercial pain points to practical technology solutions
• Experience in workshops, training sessions, or customer presentations

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