Client Service Delivery Lead – Broker Support (Hybrid)

Aon plc in London and Chelmsford is seeking a Client Service Delivery Lead to guide a team of client service specialists and team leaders, ensuring high standards of service and efficient broker support. Reporting to the Head of Delivery, you will drive training, optimize workloads, and collaborate with broking teams to deliver consistent outcomes for clients and colleagues.

This hybrid role leverages offshore Genpact partnerships and digital transformation initiatives within the Global Broking

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