Job Description
Service Delivery Manager
n
Epsom Hospital (SWLEOC)
n
£33,000 – £36,000 per annum
n
Full Time
n
Are you an experienced Service Delivery, Operations, Supply Chain or Procurement professional looking for a role where you can make a real impact within healthcare?
n
Our client, is looking for a Service Delivery Manager to oversee the successful delivery of their managed service contract at Epsom Hospital.
n
This is a varied and hands-on role, responsible for ensuring critical medical supplies and equipment are available when needed, supporting clinical teams, managing suppliers, delivering service KPIs and leading a small onsite team.
n
Key Responsibilities:
n
- n
- Manage the day-to-day delivery of the onsite managed service
- Lead and support the On-Site Coordinators
- Oversee stock control, inventory management and product availability
- Monitor stock rotation, expiry dates and stock takes
- Manage supplier relationships and conduct regular review meetings
- Identify cost savings and support supplier negotiations
- Ensure contract KPIs are achieved and service standards are maintained
- Build strong relationships with hospital departments and stakeholders
- Train and support users of inhouse systems
- Produce reports and manage service performance
n
n
n
n
n
n
n
n
n
n
n
About You:
n
- n
- Experience in Service Delivery, Operations, Procurement, Supply Chain or Contract Management
- Strong stakeholder management and communication skills
- Experience managing suppliers and service performance
- Comfortable working in a fast-paced environment
- Previous team leadership experience
- Strong organisational and problem-solving skills
- Healthcare, medical devices, NHS or managed service experience would be advantageous
n
n
n
n
n
n
n
n
What's on Offer?
n
✅ Salary of £33,000 – £36,000
n
✅ Opportunity to work within a healthcare environment where your contribution has a direct impact on patient services
n
✅ Varied role combining operations, supplier management, procurement and team leadership
n
✅ Career development opportunities within a growing organisation
n
If you're a proactive and organised operations professional who enjoys managing relationships, driving service excellence and delivering results, we'd love to hear from you.
n
Apply now or contact Charlie Manning at Brook Street Recruitment for more information.
…