Lead Software Engineer

Overview

In this role you configure the front end of our platform using low-code/no-code approaches, with JSON and Python as core skills. You lead client technical workshops, document configuration requirements, and write configuration stories to meet business needs. You’ll use Ignition’s front-end and test changes with Postman, while troubleshooting across test and production. You will support releases, track status, and help resolve production tickets in a fast-paced environment.

Responsibilities

• Lead client technical workshops focused on configuration
• Provide configuration estimates for delivery planning
• Document configuration requirements to meet business needs
• Create technical configuration stories and configure the platform using Ignition front-end, JSON, HTML, and Python
• Test configuration changes using Postman and troubleshoot defects in test/production
• Support client releases, including release notes
• Provide daily status updates and escalate risks/issues
• Lead resolution of production support tickets

Key requirements

• 5+ years in client-facing technical roles
• Hands-on configuration experience on platforms
• Strong stakeholder engagement with technical and business stakeholders
• Experience with JSON, HTML, and Python
• Technical troubleshooting across all layers of an AWS-based stack
• Excellent communication across clients and internal stakeholders
• Ability to prioritize and perform in high-pressure environments

• stakeholder engagement
• clear communication
• collaboration
• JSON
• HTML
• Python

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