Data Analyst

Overview

In this role, you will enable data-led decision making across a portfolio of digital learning and subscription products for a non-profit. You will partner with Product, Marketing, Sales and Operations to uncover insights on user behavior, product performance and growth opportunities, shaping strategy and development. You will deliver actionable dashboards and reports, and contribute to data governance and continuous improvement. You bring strong analytics and stakeholder storytelling to drive measurable impact.

Pay / Benefits

• Salary up to 50,000
• Hybrid working: 2 to 3 days a week
• 32 days annual leave plus bank holidays
• Generous defined benefit pension
• Childcare vouchers
• Maternity and Paternity leave benefit

Responsibilities

• Develop and maintain SQL queries, datasets and Power BI dashboards
• Analyze product performance, customer behaviour and commercial metrics to identify trends and opportunities
• Evaluate new product features, pricing initiatives and engagement strategies
• Support customer journey analysis, funnel optimisation and performance benchmarking
• Create reports and visualisations to support strategic and operational decision-making
• Collaborate with cross-functional teams to define KPIs and reporting requirements
• Present insights and recommendations to technical and non-technical stakeholders
• Support data governance, reporting standards and continuous improvement initiatives

Key requirements

• Strong experience in Data Analysis, BI Analysis or Product Analytics
• Strong SQL/MySQL skills with experience writing and optimising queries
• Experience building and maintaining Power BI dashboards
• Proven ability to turn data into clear, actionable business insights
• Experience developing and tracking KPIs for digital products or services
• Strong understanding of customer journey analytics, funnel metrics and performance measurement
• Experience working with cross-functional stakeholders across product, marketing and commercial functions
• Experience with Google Analytics 4 and other digital analytics tools

• Collaborative working style
• Strong communication and stakeholder management
• Analytical thinking and problem-solving
• SQL/MySQL
• Power BI
• Google Analytics 4

…