Engagement Worker – Youth Connect South West

Overview

In this fixed-term Engagement Worker role, you’ll support at-risk young people through tailored, practical and emotional help within the Targeted Support Team. You will build trust, assess needs, and coordinate multi-agency support to improve education, training or employment outcomes. You’ll work closely with families, schools and partners to safeguard and empower young people, with a focus on inclusion and positive futures. This role offers a meaningful opportunity to shape young people’s outcomes within a values-driven charity.

Responsibilities

• Build positive, trusting relationships with young people
• Assess needs and develop tailored support plans
• Act as Lead Professional and coordinate multi-agency support
• Deliver one-to-one interventions
• Support young people into education, training, employment and positive activities
• Collaborate with families, schools and partner agencies
• Maintain accurate records and contribute to safeguarding and early help processes

Key requirements

• Experience working directly with young people
• Experience supporting young people into education, training or employment
• Strong communication and relationship-building skills
• Knowledge of safeguarding and child protection procedures
• Ability to assess needs, write plans and manage a varied caseload
• Commitment to inclusion, equality and enabling young people’s voices to be heard
• Level 3 qualification in Youth Work, Information Advice and Guidance, or equivalent experience essential

• Communication
• Relationship-building
• Empathy
• Record keeping
• Case management
• Safeguarding knowledge

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