CRM & Loyalty Lead: Lifecycle & Retention Specialist

Company: The Hut Group
Apply for the CRM & Loyalty Lead: Lifecycle & Retention Specialist
Location: Ringway
Job Description:

THG is seeking a CRM & Loyalty Manager for Myprotein within THG Nutrition, to own and optimise the full customer lifecycle across CRM channels, driving retention, repeat purchase and lifetime value through data-led, multi-channel marketing at scale.

You will lead lifecycle ownership from acquisition to reactivation, develop personalised journeys, plan campaigns across email, SMS, push and on-site messaging, and collaborate with brand, marketing and ecommerce to hit revenue targets.

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Posted: August 4th, 2026