Service Desk Analyst: IT Support & Troubleshooting

Company: Jobvite, Inc.
Apply for the Service Desk Analyst: IT Support & Troubleshooting
Location: Leeds
Job Description:

The Maples Group is seeking a Leeds-based IT Service Desk Analyst to support the global service desk, handle end-user requests, and resolve incidents with a focus on minimal disruption to business activities. You will log and track tickets, escalate when needed, and contribute to knowledge bases.

Based in our Leeds office, you will work a day shift 8am–4:30pm in a dynamic, professional services environment, leveraging Citrix, ServiceNow and Office 365 to support users across the organization.

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Posted: October 5th, 2026