Service Advisor: Customer Care & Upsell Focus

Evans Halshaw Ford in Manchester is seeking a Service Advisor to be the vital link between customers and the workshop. You will enhance the service journey, promote vehicle health checks, and drive aftersales revenue with a proactive sales mindset.

A strong focus on customer care and timely communications is essential to maximise customer satisfaction and loyalty. In this role you will manage check-ins, advise on manufacturer recommendations, and support retention through service plans and

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