Senior IT & AV Support Engineer (IAAPS)

Overview

In this role you will deliver and continuously improve IT and Audio Visual support for IAAPS Ltd, enabling staff and students to work effectively in a research-focused environment. You will partner with IAAPS colleagues and University IT teams to maintain reliable services, tackle day-to-day issues, and drive small projects. Your work will support applied automotive propulsion research and cross-functional collaboration. Expect a role that combines strong technical execution with stakeholder engagement and documentation. This is an opportunity to shape the digital workplace for a world-class research and industry-facing unit.

Pay / Benefits

• Generous annual leave with 5 discretionary days
• Employer contributory pension schemes
• Cycle to work scheme
• Electric vehicle salary sacrifice scheme
• Staff discounts at Team Bath gym
• Discounted postgraduate tuition and development opportunities

Responsibilities

• Provide day-to-day IT and AV support for IAAPS Ltd
• Monitor, report on service requirements, and contribute to service improvement
• Assist in developing and maturing the IT/AV Support Service
• Build and maintain relationships with IAAPS staff, students, and University IT staff
• Communicate effectively and take ownership of documentation and small projects

Key requirements

• Strong technical skills with Microsoft 365 and end-user devices across Windows, macOS and Linux
• Broad knowledge of current IT and AV technologies and their application in a Higher Education context

• Effective communicator
• Relationship builder
• Documentation ownership
• Microsoft 365 (M365)
• Windows, macOS, Linux environments
• IT and AV technologies in Higher Education

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