Company: Wakefield Council
Location: Wrenthorpe
Job Description:
Wakefield Council is seeking a Customer Service Advisor within Adults Social Care to deliver a caring, empathetic and efficient service, responding to individual customer needs. This 12-month maternity cover role focuses on championing the customer and improving the experience.
You will handle enquiries via telephone, email and e-forms, keep records in core systems, and adhere to GDPR. The role requires strong communication, computer skills and flexibility for shifts 07:00–19:00.
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Posted: October 5th, 2026