Transit Hub Security & Customer Service Officer

Company: Mitie Group plc.
Apply for the Transit Hub Security & Customer Service Officer
Location: Birmingham
Job Description:

Mitie Group plc. at Birmingham New Street Station is seeking a Security & Customer Service Officer to provide a visible, reassuring presence, support passengers with enquiries, and promote safety across the busy transport hub.

You will respond to incidents, assist during disruptions, and help keep records of incidents and operations, with shifts including early mornings, late evenings, nights, weekends and holidays.

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Posted: October 5th, 2026