Lead Infrastructure Engineer AWS Cloud Support

Salary: £100,000 – 100,000 per year

Requirements:

• Formal training or certification on infrastructure engineering concepts and advanced applied experience
• Deep knowledge of one or more areas of infrastructure engineering such as hardware, networking terminology, databases, storage engineering, deployment practices, integration, automation, scaling, resilience, or performance assessments
• Strong experience supporting and operating workloads within Amazon Web Services (AWS), including hands-on knowledge of core services such as compute, storage, networking, monitoring, and database technologies (e.g., RDS, DynamoDB, or Aurora) in a production environment
• Deep knowledge of cloud infrastructure and multiple cloud technologies with the ability to operate in and migrate across public and private clouds
• Familiarity with scripting languages (e.g., Python) and cloud platform certification(s)
• Hands-on experience using enterprise-authorized AI-assisted software development tools within the work environment (e.g., for coding, testing, troubleshooting, or documentation) with demonstrated ability to critically evaluate and validate AI-generated outputs
• Understanding of responsible AI use in engineering workflows, including data sensitivity considerations, secure handling of inputs/outputs, and adherence to resiliency and security expectations
• Familiarity with working in a large distributed system across a range of technologies including compute, databases, messaging, observability, and telemetry
• Knowledge of incident, change, and problem management processes and the controls that govern them
• Understanding of data-driven decision making and a drive to continue developing technical and cross-functional knowledge
• Preferred: Kubernetes, Azure, Google Cloud Platform, or Terraform certifications
• Preferred: Experience working in a follow-the-sun or globally distributed on-call support model
• Preferred: Familiarity with large-scale cloud migration or modernization initiatives
• Preferred: Exposure to observability and telemetry tooling in complex distributed environments

Responsibilities:

• Apply technical expertise and problem-solving methodologies to projects of moderate scope
• Drive a workstream or project consisting of one or more infrastructure engineering technologies
• Work with other platforms to architect and implement changes required to resolve issues and modernize our organization and technology processes
• Execute creative solutions for the design, development, and technical troubleshooting for problems of moderate complexity
• Strongly consider upstream/downstream data and systems or technical implications and advise on mitigation actions
• Leverage enterprise-authorized AI coding assist tools within the work environment to improve code quality, delivery speed, and productivity, while validating outputs through peer review, automated testing, and secure coding standards
• Apply knowledge of tools within the Software Development Life Cycle toolchain, including enterprise-authorized AI-assisted development and automation capabilities, to improve the value realized by automation
• Manage stakeholder relationships and the teams work in accordance with compliance standards, service level agreements, and product supportability requirements
• Partner with engineering and product teams to ensure remediation and permanent closure of issues and to identify trending issues to drive product improvement
• Demonstrate a high aptitude for both learning and teaching as product teams continually release new features and products
• Provide follow-the-sun 24/7 on-call support through a distributed team spanning multiple time zones

Technologies:

• AI
• AWS
• Architect
• Azure
• Cloud
• Hardware
• Support
• Kubernetes
• Marketing
• Python
• Security
• Terraform
• Web

More:

We are JPMorganChase, partnering with hackajob to hire a Lead Infrastructure Engineer within Cloud Foundational Services. This cloud support role is part of a high-performing team delivering infrastructure and performance excellence at scale. We are a global leader in financial services, providing strategic advice and products to some of the worlds most prominent corporations, governments, wealthy individuals, and institutional investors. Our first-class business in a first-class way approach drives everything we do, and we value diversity, inclusion, and trusted long-term partnerships. Our Corporate Functions team spans finance, risk, human resources, and marketing, helping set our businesses, clients, customers, and employees up for success.

last updated 40 week of 2026

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