Guest Services Agent — Luxury Hotel Guest Experience

Company: Maybourne Hotel Group
Apply for the Guest Services Agent — Luxury Hotel Guest Experience
Location: City of Westminster
Job Description:

The Berkeley, part of the Maybourne Hotel Group, seeks a Guest Services Agent to deliver outstanding guest experiences in a luxury setting between Hyde Park, Knightsbridge and Belgravia.

You will be a confident communicator, provide welcoming service, handle check-ins and check-outs, promote hotel facilities, liaise with other departments and uphold LQA standards. Opera PMS knowledge is a plus; previous reception experience in a luxury hotel is preferred.

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Posted: September 23rd, 2026