PTS Ambulance Care Assistant – York – 0 hours
Band 3
Main area Support Services Grade Band 3 Contract Bank: 0 Hour contract Hours
- Flexible working
- Other
0 hours per week (0 Hours worker) Job ref 174-ACA-YORK-0H-210726
Site York Ambulance Station Town York Salary £25,760 – £27,476 Per annum, pro rata Salary period Yearly Closing 09/08/2026 23:59
Job overview
Would you like to be part of a team delivering an invaluable service to the patients within the North Yorkshire region?
Would you like to work for an ambitious and challenging organisation which will share your passion for high quality patient care?
We are currently recruiting for a 0 Hour Contract Position – PTS Ambulance Care Assistant at York Ambulance station.
* Training Courses are full time, Mon- Fri for 4 weeks, full attendance is required. Next available course is November 2026.
Please note: you must have a full UK manual driving licence to apply for this role.
Main duties of the job
Responsible for the care and safe transportation of non-emergency PTS patients.
Ensuring timely transportation to and from appointments at hospitals, treatment centres, day units or other places of care.
At all times the post holder must ensure patient safety and reduction in harm to patients, self, colleagues, and others by assessing risks and adopting safe working practices.
Working for our organisation
Yorkshire Ambulance Service (YAS) NHS Trust geographically covers nearly 6,000 square miles of varied terrain, from isolated moors and dales to urban areas, coastline and inner cities.
We serve a population of over five million people across Yorkshire and the Humber and strive to ensure that patients receive the right response to their care needs as quickly as possible, wherever they live.
We employ more than 7,100 staff, who together with over 1,300 volunteers, enable us to provide a vital 24-hour, seven-days-a-week, emergency and healthcare service.
Our ambition is to be an employer of choice, and we are continuously working across our partnership to improve our collective offer to staff in areas like health and wellbeing, benefits and flexible working incl. hybrid working.
- Flexible working including part-time hours, job shares and flexible hours, agile working (role dependant).
- 27 days annual leave, increasing to 33 with service.
- Contributory Pension.
- Car lease and other salary sacrifice schemes.
- Dedicated employee assistance and counselling service.
- Opportunities for research participation, career progression and ongoing development.
- Well respected, committed and supported staff networks for our workforce.
Detailed job description and main responsibilities
If you have previously applied and were unsuccessful at the assessment or interview stage, we kindly ask that you wait three months before reapplying. The interview shortlisting will be based on the same criteria as the last recruitment cycle; therefore, we recommend giving yourself at least three more months to allow time to build on your skills and experience, supporting your chances of success in future recruitment cycles.
For full details and role responsibilities including person specification please see the attached job description:
Person specification
Qualifications / Knowledge
- Level 2 entry requirement e.g. 3 GCSEs grade A*-C or NVQ level 2 qualification or equivalent experience.
- Evidence of ongoing continuous professional development.
- Basic IT skills e.g. word, e-mail.
- Ability to carry out manual handling including the lifting of patients and equipment.
- Proven ability to handle sensitive situations professionally, assertively, and tactfully.
Personal/Other
- Full driving license with no more than three penalty points for new entrants to YAS or a maximum of six for existing YAS employees.
- Able to work as part of a team.
Experience
- Background in a customer or patient orientated field.
- Effective communication and interpersonal skills gained from experience of dealing with customers or members of the public.
Yorkshire Ambulance Service NHS Trust is committed to having a diverse and inclusive workforce which reflects the communities and patients we serve across the Yorkshire region. Our ambition is to work together to promote a more inclusive environment, which attracts candidates from all sections of the community and signals our commitment to embracing diversity and promoting inclusivity.
As an inclusive organisation we welcome applicants irrespective of people’s age, disability, sex, gender identity and gender expression, race or ethnicity, religion or belief, sexual orientation, or other personal circumstances. We particularly encourage applications from people who are underrepresented within our sector, including people with lived experienced from Black, Asian and minority ethnic backgrounds, people from the LGBT+ community, people with caring responsibilities and people with disabilities. We have policies and procedures in place to ensure that all applicants are treated fairly and consistently at every stage of the recruitment process, including an invitation to the first stage of the selection process, for applicants who meet the essential criteria for the job vacancy, and consideration of reasonable adjustments for people who have a disability under the “Disability Confident Scheme”.
Please note that the salary range stated in advertisements is calculated on a pro-rata basis if the vacancy is part-time. For zero-hours/bank worker positions, this is calculated on an hourly basis.
Please note that certain benefits may differ for zero hours (bank) workers, including annual leave entitlement which is calculated in line with Working Time Directive regulations.
Disclosure and Barring Service
Yorkshire Ambulance Service NHS Trust is committed to safeguarding & promoting the welfare of children & vulnerable adults. Many of our posts are subject to a Disclosure & Barring Service check (DBS). Should this position be subject to a DBS check the cost will be recovered from your salary as a one-off payment. Currently the charges made by the Disclosure and Barring Service (incl. application fee) are £54.40 for an enhanced check and £26.40 for a standard check.
Any correspondence regarding an application will be sent electronically via the Trac Jobs Website to the email address that was provided at the time of the application. It is important, therefore, that you read your emails on a regular basis and respond as necessary.
Please note, the selection processes at Yorkshire Ambulance Service are in place to ensure we recruit candidates with the right skills and values, please be advised that the use of Artificial Intelligence (AI) in applications are monitored. We remain vigilant against candidates who misuse these tools to generate an application that doesn’t accurately reflect their skills, and you will be required to declare on your application if AI has been used before submitting your application.
Our values underpin everything we do and how we do it; Kindness, Respect, Teamwork, Improvement.
Employer certification / accreditation badges
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Name David Gossip Job title Service Delivery Manager Email address David.Gossip@nhs.net Telephone number 07887 722243 Additional information Contactable: Monday to Friday 0900- 1700
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