Senior Tech Support Engineer – Networking & Escalations

Company: Greenhouse Software, Inc.
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Job Description:

NiCE Ltd. is seeking a Senior Technical Support Engineer to provide advanced tech support for our software, with a focus on networking, SaaS, and database technologies. You will analyze complex issues, mentor peers, and help improve processes and knowledge resources.

The role requires strong communication skills, a proactive mindset, and the ability to operate in a fast-paced, agile environment; occasional on-call work may be needed. Reporting into the Director of Professional Services.

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Posted: October 5th, 2026