Observability Platform Lead – Service Management

Company: McDonald's Restaurants Limited
Apply for the Observability Platform Lead – Service Management
Location: City of Westminster
Job Description:

McDonalds is seeking a Supervisor, Service Management – Observability to support global users of observability platforms, ensuring availability, reliability and scalability of store systems. You will own dashboards, metrics, data sources and runbooks, driving efficient incident response and continuous improvement across teams.

You will partner with leadership to define meaningful metrics, optimize data flows, and mentor teams new to the platform.

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Posted: October 5th, 2026