Customer Experience Leader – Store Ops & People

Sainsbury’s is seeking a Customer Experience Manager to drive outstanding service across the store and petrol station where applicable. You will lead the front-end and back-of-house operations, coaching teams to meet customer commitments and performance targets.

As a capable leader you will manage disciplinary matters, scheduling and payroll accuracy, and step in to run the store when needed, ensuring a seamless shopping experience for every customer.

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