Company: GE Healthcare
Location:
Job Description:
Overview
In this role you will provide on-site and remote technical support for GE HealthCare imaging systems across Scotland, helping maintain uptime and reliability. You will work with cross-functional teams to fulfill service commitments, troubleshoot complex equipment, and identify opportunities for regional growth. The position combines hands-on repairs with customer-focused communication to ensure a high-quality service experience. This is a chance to impact patient care by keeping critical medical imaging equipment running smoothly in a dynamic healthcare environment.
Responsibilities
- Troubleshoot and repair a wide range of medical imaging equipment to maximize uptime across Scotland
- Communicate clearly with customers and internal stakeholders to meet and exceed service expectations
- Collaborate with local Sales and Clinical Applications teams to support customer needs and deliver solutions
- Identify and support opportunities for regional business growth leveraging technical insights and customer relationships
- Provide remote technical support when required to ensure fast resolution and optimal customer experience
- Maintain high safety and quality standards while working autonomously in the field
Key requirements
- Qualified Technician or Engineer, or equivalent professional experience in medical devices
- Field Service experience in a healthcare environment is a strong advantage
- Strong technical and analytical skills for diagnosing complex equipment issues
- Self-motivated and capable of working with minimal supervision
- Customer-focused mindset with excellent interpersonal and listening skills
- Fluent in English (written and verbal)
- Valid UK driving license for travel across Scotland
- Customer-focused mindset
- Excellent interpersonal and listening skills
- Ability to manage differing opinions tactfully
- Diagnosis and repair of medical imaging equipment
- Remote technical support and issue resolution
- Strong technical and analytical problem-solving abilities
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Posted: October 1st, 2026